New Stop Smoking service for Londoners

Smokers in London who are determined to quit in 2018 can get dedicated personal support and advice from a new telephone helpline.

There are currently around 1.3 million Londoners who smoke tobacco, and with the widening range of options available, it has never been a better time to stop.

The Stop Smoking London helpline (0300 123 1044) has been set up to help people navigate through those options and find a way that suits them. Advisers work with smokers to create a quit plan, give tips on willpower and make follow-up calls to offer motivation and support.

Fraser Serle, London’s smoking cessation rogramme manager, said: “We know that people lead busy lives and want a convenient option. Some people do not want clinic-based support from a specialist or attend timed support groups because of work and life commitments. For time-poor Londoners, telephone support fits well into people’s lifestyles. People who use our service tell us they like the anonymity of it. Some people feel ashamed about their habit and think they will be judged, so the option of speaking to someone and not seeing them helps callers open up and be more honest about their habit.”

The Stop Smoking London helpline is 0300 123 1044.

Smokers can call the local rate number seven days a week from Monday to Fridays between 9am and 8pm, and on Saturday and Sunday between 11am and 4pm.

For more information about the range of support available visit